Cookie Policy

Cookies are small files of information that we store in your computer or mobile device when you visit our website, if you agree. They allow us to collect information about your interaction with our website enabling us, for example, to remember your preference settings or track your interaction with the website to deliver more relevant content.

Our website uses the following cookies:
i. Strictly necessary cookies. These cookies are essential in order to enable you to interact with our website. They include, for example, cookies that help remember your preferences as you navigate through the online platform, also support functions such as logging in, and payment transactions.
ii. Functionality cookies. Functional cookies allow our website to remember choices you make, e.g. your user name, log in details and language preferences and any customisations you make to pages during your visit. They are necessary to provide features and services specific to individual users.

a. Analytics cookies. It is important for us to understand how you use our website, for example, how efficiently you are able to navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our website and your experience of it.

iii. Targeting/Advertising cookies. It is important for us to know when and how often you visit our website, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make our website and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
iv. Third-party cookies. Third-party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third-party cookies may be used by advertising services to serve up tailored advertising to you on our website, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).
v. Persistent cookies. Any of the above types of cookies may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website.
vi. Session cookies. Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our website until you close your browser. Session cookies are deleted when you close your browser.
Cookies on our website are not permanent and will expire as indicated in the table below.

Name of Cookie	Purpose	Strictly Necessary	Expires
XSRF-TOKEN	Preserves User Login information and states	Yes	When you close your browser
DPSettings	Preserves the user's Cookie policy preferences	Yes	12 days
slim_session	Preserves User Login information and states	Yes	1 day

Name of Cookie	Provider	Purpose	Expires
nsr	m.stripe.network	Used to process payments for our website.	When you close your browser
cookiesEnabled	checkout.stripe.com	Used to process payments for our website.	When you close your browser
__stripe_sid	checkout.stripe.com	Used to process payments for our website.	When you close your browser
__stripe_mid	checkout.stripe.com	Used to distinguish users.	1 year
ab_disable_remember_	checkout.stripe.com	Used to process payments for our website.	7 years
checkout-test-session	checkout.stripe.com	Used to process payments for our website.	10 years
cid	checkout.stripe.com	Used to process payments for our website.	for ever
vuid	vimeo.com	These cookies are used by Vimeo to collect analytics tracking information.	1 year
player	player.vimeo.com	These cookies are used by Vimeo to collect analytics tracking information.	1 year

• 4.3 Our Site uses the following functional Cookies:

TawkTo

Name of Cookie	Provider	Purpose	Expires
TawkConnectionTime	teamioed.com	previous registration time stamp	When you close your browser
Tawk_	teamioed.com	socket connection url	When you close your browser
__tawkuuid	teamioed.com	domain restriction values	6 months
__cfduid	tawk.to	Used by the content network, Cloudflare, to identify trusted web traffic.	1 year

Name of Cookie	Provider	Purpose	Expires
_hjSessionUser_{site_id}	teamioed.com	Ensures data from subsequent visits to the same site are attributed to the same user ID.	365 days duration
_hjFirstSeen	teamioed.com	Identifies a new user’s first session.	30 minutes duration
_hjHasCachedUserAttributes	teamioed.com	Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.	Session duration.
_hjUserAttributesHash	teamioed.com	Stores User Attributes sent through the Hotjar Identify API.	No explicit expiration.
hjViewportId	teamioed.com	Stores user viewport details such as size and dimensions.	Session duration.
hjActiveViewportIds	teamioed.com	Stores user active viewports IDs.	365 days duration

Name of Cookie	Provider	Purpose	Expires
_ga	teamioed.com	Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	teamioed.com	Google Analytics: Used by Google Analytics to throttle the request rate.	When you close your browser
_gid	teamioed.com	Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	When you close your browser
collect	teamioed.com	Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.	When you close your browser

Name of Cookie	Provider	Purpose	Expires
mp_#_mixpanel	teamioed.com	MixPanel: Cookie used by MixPanel for analytics purposes	1 year

Name of Cookie	Provider	Purpose	Expires
__smToken	teamioed.com	The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.	1 year
__smSmartbarShown	teamioed.com	Is set when the Smartbar is shown	50 years
__smVID	teamioed.com	Used to display relevant advertising	1 month
__smSessionId	teamioed.com	Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products	When you close your browser

Name of Cookie	Provider	Purpose	Expires
fr	facebook.com	Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers	3 months
fr	facebook.com	Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers	When you close your browser

Name of Cookie	Provider	Purpose	Expires
__hstc	teamioed.com	The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	2 years
hubspotutk	teamioed.com	This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.	10 years
__hssc	teamioed.com	This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.	30 min
__hssrc	teamioed.com	Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.	session
messagesUtk	teamioed.com	This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.	session

Name of Cookie	Provider	Purpose	Expires
ads/ga-audiences	teamioed.com	Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.	When you close your browser

Name of Cookie	Provider	Purpose	Expires
Fomo.hstry-count-since-first-event-	teamioed.com	Used by Fomo for showing user notifications.	Persistent
Fomo.hstry-first-timestamp-	teamioed.com	Used by Fomo for showing user notifications	Persistent
Fomo.snv-	teamioed.com	Used by Fomo for showing user notifications	Persistent

On your first visit to our website you will have seen a pop-up to inform you about the purposes for which cookies are being used and the means to opt-out. Although this pop-up will not usually appear on subsequent visits you may withdraw your cookie consent at any time by following the instructions in this cookies policy.
If you don’t want to allow cookies at all, or only want to allow use of certain cookies, you can use your browser settings to withdraw your consent to our use of cookies at any time and also delete cookies that have already been set. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.
Note that by disabling certain categories of cookies, you may be prevented from accessing some features of our websites or certain content or functionality may not be available.